There are many who are new to the world of online and app related shuttle booking services. They might find it overwhelming to use these services as there are several in any city and all of them offer the same conveniences – shuttle service, online booking, text confirmation, email communication and so forth. Here is a guide on how to make the most of an online shuttle booking service.
Select the shuttle of your choice
There are several shuttles or airport transfers providers in a city. You can select one which offers shuttle services in your area and then visit their official website. Once you log onto their website, there are easy means of making a shuttle booking online. One will find a window by selecting the destination where one would be traveling and from where. The time and date of the pickup you require needs to be selected as well. When these inputs are provided the booking slots will be confirmed. If the slot that you request for is available, the booking is shown as confirmed. If you have keyed in your contact number as well as your email address, you will be sent the confirmation details at both these addresses.
Changes in your booking
When you choose the shuttle or airport transfers service, it might happen that the driver is good and reach your address on time. Usually, this information is provided on time, before the appointed time that the pickup service is scheduled to arrive. If you wish to cancel the booking or change the timing, you would need to call up the customer care number provided and provide them tour booking ID. You can then request a cancellation or change in the booking timings.
The charges that are applicable are usually mentioned on the website of the shuttle service. The rates are mentioned per unit of the distance traveled. Accordingly, one can calculate the approximate cost of the service by knowing the distance to one’s target destination and multiplying the same with the rate given. Often service charges are applicable over and above the given rate, which is mentioned in the terms and conditions.
Providing feedback and reviews
The online shuttle websites not only provide the convenience of booking online, but allow customers to register themselves as members and provide feedback or reviews on their services. In these ways, these services strives to differentiate themselves and develop a loyal following who would like to avail of their services time and again. Familiarity of service is something that most customers look forward to and once they find a shuttle service to be reliable, they will want to book the same service every time. In these ways the shuttle services try and create a reputation for themselves among their target customers.